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What is the story behind Easyhair?

"As a teenager, I asked my mom not to use so much hair spray. I was worried about her health. 

Twenty years later, she has lost lots of hair and has completely stopped using hair spray. 

My mom used to tell me 'good hair is a girl's best friend'. So I founded Easyhair to help her look and feel good, every day. I hope you ladies will enjoy it too.

Love, Jacqueline 

Jacqueline J. Lam,  Founder of Easyhair, an award-winning serial entrepreneur featured on CNN, Forbes, Financial Times, Business Insiders, The Telegraph, and more.

What is the shipping fee?


What is the shipping time?

Europe: 2-6 business days.

North America: 5-8 business days.

Rest of the World: 7-10 business days.

All orders are shipped from our warehouse in Lisbon, Portugal.

We ship daily orders at 5pm (GMT). Any orders placed before 4pm (GMT) will be shipped on the same day or the earliest business day.

In peak seasons, it may take 1-3 business days longer for your order to arrive. The delays are caused by the freight company and/or our warehouse experiencing high volume of orders.

Some countries have imposed extra sanitary controls due to COVID-19. It could add further delays. We kindly ask for your patience and understanding, as country and custom related delays are out of our control.

Please contact us at if your order has been delayed by more than 15 business days. On rare occasions, the custom clearance may take longer than usual. Our shipping time does not include such delays.

Will I need to pay taxes and duties?

No, you will not need to pay taxes and duties. Easyhair ships to your destination on a DDP (Delivery Duties Paid) basis. 

This means that all applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery.

Our mission is to make your everyday life easy and beautiful. Therefore, it is also our goal to deliver the most seamless, transparent shopping experience for you.

Do you ship to my country?

Yes, we ship worldwide. 

What is your return policy?

If you have received a damaged or faulty product, please email us at with your request, order number and photos of the product within 5 days. 

We will send you a replacement order.

We do not accept returns, unless the product is faulty or damaged. This way we can continue to offer free worldwide shipping on all orders.

Does Easyhair work on all hair types?

Easyhair works on straight, wavy, and big/medium curly hair. It does not work on coils and dreadlocks.

How many hours does Easyhair last for?

On most customers, Easyhair lasts from 8 to 12 hours dependent on your hair type. If you workout, ride a bike, or enjoy the wind from a car ride, after using Easyhair, it would last for 3-6 hours. You could bring Easyhair with you anywhere you go to keep your hair smooth and tidy throughout the day. 

How long does one Easyhair stick last?

If used daily, one stick would on average last between 4-8 weeks, dependent on the amount of your baby hairs. Most customers buy 2 or 3 sticks with our "Save with sets" offer.

Is Easyhair good for sensitive skin and scalp?

Yes. Easyhair is formulated with two key priorities in mind: health and function, using only natural ingredients with 0% alcohol and 100% vegan.

Can I sell Easyhair sticks?

Absolutely. Email us at to become a stockist and get exclusive access to our wholesale pricing. Please title the email "Wholesale" and add a link to your store.

Does Easyhair have an affiliate program?

Yes, we do. We offer 20% in commission to our affiliate partners. Please email us at with the title "Affiliate Program" and include a link to your Instagram, YouTube, Tik Tok, website or any other platforms.

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